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Can you claim VAT on internet and mobile phone billsin the UAE?

Last reviewed

Can you recover the VAT?
Depends
VAT charged
5%
Corporate tax
Deductible

Recoverable for office lines. Staff mobile plans need a written policy first.

When you can claim the VATand when it's blocked

You can claim

  • Office internet and landlines are recoverable.
  • Mobile plans and devices for staff are recoverable only if you meet the FTA's conditions: a documented policy in place in advance, a business need, valid tax invoices, and controls on personal use.

You can't claim

  • Blocked if any condition is missing.

Worked examplesand why they land that way

  1. Recoverable

    Office fiber line

    Office internet is a business cost, so the 5% is recoverable.

  2. Recoverable

    Sales team mobile plans under a written policy

    Staff mobile plans are recoverable when a documented policy existed beforehand, there's a business need, and personal use is controlled. With all of that in place, the 5% comes back.

  3. Blocked

    Employee's personal plan reimbursed

    Paying for an employee's own phone plan is a personal benefit, so the VAT is blocked.

What to keepand what to watch

Documents you need

Tax invoice from the telecom provider; mobile phone policy.

Corporate tax

Deductible.

GL account: Telecommunications

Common mistakes

Claiming VAT on staff mobile bills with no written policy.

Questions peopleask about this

What do I need before claiming VAT on staff mobile plans?

A documented policy in place in advance, a business need, valid tax invoices, and controls on personal use. If any one is missing, the VAT is blocked.

Are office internet and landlines recoverable?

Yes, they're a normal business cost.

Can I claim VAT on an employee's personal plan I reimburse?

No. That's a personal benefit, so the VAT is blocked.

Relatedexpenses

Rules thisanswer relies on

Legal basis: VATP028; Exec. Reg. Art. 53(1)(c)

Sources

General treatment for VAT-registered UAE mainland businesses making fully taxable supplies. Free zones, partial exemption, government entities, and the facts of a specific purchase can change the answer. This guide isn't tax advice.