Remain safe with advanced protection from Alaan.
Discover all the ways that Alaan protects your data and keeps your enterprise safe.
How we keep your funds safe
Bank level security
Your money is always secure in a Tier 1 Licensed bank.
Multi-factor authentication
Adding a layer of security to your valuable information.
Tokenization
Your account and card details are encrypted and only visible to you.
Regulatory Standards
ISO Certification
Alaan is ISO 27001 certified, adhering to the most stringent international security standards, offering our clients peace of mind and confidence in the security and confidentiality of their sensitive financial information.
PCI Compliance
Alaan’s payment partners abide by PCI security standards to ensure that all sensitive card information is processed, transmitted, and stored securely.
Account Security
Secure data
Encryption
Our website uses industry-standard encryption to ensure protected transmission of data.
Unsanctioned access
Alaan will automatically log out in cases of idle devices in order to prevent any unauthorised usage
Security policy
Alaan maintains a strict privacy policy for your personal information and iFrame protection for your cards
Authentication
Activity confirmation
Alaan keeps you informed about all your account level changes, especially when you have logged in from a different device.
Secure ID
Alaan secures your data with strong password requirements and biometric verification.
Device verification
Alaan requires one-time authorization for new devices to ensure that only your approved devices have access.
Alaan's Security Ethos
Regulatory standards
We are dedicated to achieving compliance with both PCI DSS II and ISO standards, demonstrating our commitment to the security and reliability of our systems and processes.
Platform Control
We have developed our platform from the ground up in-house, and are constantly working to enhance its security measures.
Application security
Our team consistently works on updating the applications with the latest security patches to ensure continuous protection against potential vulnerabilities.
Fund security
All funds are securely held in a protected pool account with our Banking Partner in the UAE and they are not accessible to Alaan nor commingled with any other account.
Data security
We ensure the complete security of Alaan user data by storing it on regional servers that are highly secure.
Product security
Card details are completely secure and confidential. We employ strict measures to ensure that card information is kept private and we never share or disclose it to any third parties.
FAQs
Our security architecture employs multiple layers of security measures to safeguard your data against unauthorized access or use. We use advanced encryption, access controls, and vulnerability management techniques to prevent security breaches.
Alaan has implemented robust network security policies to ensure that your data is safe from network-based attacks. Our security program constantly tests for potential vulnerabilities and quickly patches any potential weaknesses.
We love to keep everything close to home - all of Alaan’s data is encrypted and hosted on a server in the KSA. Our cloud service providers employ robust controls to secure the availability and security of their systems. This includes measures such as backup power,fire detection and suppression equipment, secure device destruction amongst others.
Alaan’s Quality Assurance process reviews and tests the codebase continuously. The security team has the resources to investigate and recommend remediation of security vulnerabilities within the code. Regular syncs, training, and security resources are provided to the QA team.
You can reach our security team directly at security@alaan.com for reporting vulnerabilities, security concerns, or responsible disclosure requests.
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